SHIPPING & RETURNS
SHIPPING POLICY
Parcels are either sent DHL next day tracked and signed or Royal Mail 2nd class post, also tracked.
If parcels have not arrived, please contact us scruffscarpleadsandtackle23@gmail.com to discuss further.
Please remember that all leads are “made to order” and will be shipped as soon as ready, turn around may be up to 14 days.
If you want to make an international order, please contact us first at the email above.
RETURN & EXCHANGE POLICY
LEADS:
In all the orders we have had so far, over 100,000 leads, we have never had an order returned, which we think speaks for itself!
As each lead is “made to order” and personalised to your specification, returns are not routinely allowed.
However, if the lead product is faulty, please contact us to discuss further. scruffscarpleadsandtackle23@gmail.com
LUGGAGE:
If you believe the product to be faulty, please contact us to discuss further. scruffscarpleadsandtackle23@gmail.com
MERCHANDISE:
If you believe the product to be faulty, please contact us to discuss further. scruffscarpleadsandtackle23@gmail.com
TERMINAL TACKLE:
If you believe the product to be faulty, please contact us to discuss further. scruffscarpleadsandtackle23@gmail.com
CANCELLATIONS
If you need to cancel or amend an order, please do so within 24hours. Please be sure to check your order carefully.